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FAQ
よくある質問
- 01New reservations can be made on each reservation site from 180 days prior to the reservation date.It is updated daily and is open every day.Advance reservations cannot be made for dates after that date.note that.
- 02Reservations can only be made through each accommodation reservation site.We do not accept reservations via phone or email.For the best rates, click the button below.
- 03We do not offer waiting lists for cancellations.We will keep you updated on room availability at any time.Please contact the accommodation website or the inn (+81(0)772-47-9308).
- 04The cancellation policy is as follows:14 days or less prior to the day of stay: 100% of the accommodation fee including tax49 days or less prior to the day of stay: 5% of the accommodation fee including tax*Cancellation policies may vary depending on the plan, room, and option.*Cancellation fees will also be charged if you change the reservation details, such as changing the date.
- 05One preschool child up to 6 years old can stay free of charge if they share a bed with their parents.For two or more people, the same rate as an adult will be charged.
- 06Minors cannot use the facility alone.
- 07We accept reservations for two or more people.
- 08The maximum occupancy is 5 people. More than 5 people cannot use the room. However, up to one infant who needs to share a bed will not be included in the number of people using the room.Please refrain from using the facility with more people than the number of people who have booked.If it is discovered that an excess of guests is using the facility, you may be asked to leave immediately in accordance with Article 7, Paragraph 8 of the Accommodation Contract, and you may be required to pay a penalty for breach of contract, including accommodation fees.
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